Grandmother delivers baby with help from 911

SNELLVILLE, Ga.,None — A Gwinnett County woman delivered her own grandchild inside her home thanks to the help of an encouraging 911 operator.

That grandmother told Channel 2's Kerry Kavanaugh it was the longest 15 minutes of her life.

The grandmother, De Borah Jones, said she had taken her stepdaughter to the hospital twice already this week, but they kept sending her home.

On Wednesday, the baby decided she was on her way and at that point there was no time to get hospital.

"I told 911, 'She's coming,'" Jones said.

Jones said when she called 911 Wednesday, she had no idea just how soon her granddaughter would arrive.

911 Operator: "Gwinnett 911, what's your emergency?"
Jones: "Yes, yes, my daughter. The baby's head is coming and I don't know what to do."

Jones' stepdaughter went into labor inside their Snellville home on Corozo Circle. Jones was calling for an ambulance but then the plan changed.

Operator: "How many minutes apart are her contractions?"
Jones: "Uhm..."
Operator: "Are they two minutes or less or between two and five minutes?"
Jones: "Yes! 7:50, 8:03, 8:05, 8:14, 8:16, 8:20..."
Operator: "Alright, sweetie."

Operator: "Raise her head with pillows, but don't let her sit up, but don't let her sit up."
Jones: "OK, raise her head with pillows..."
Operator: "Right, and can you get some towels for me?"
Jones: "Oh, God!"
Operator: "Let's get through this, OK?"

"She kept encouraging me that I can do that. And so I said, 'Think positive, think positive,'" Jones said.

Jones said she wouldn't have made it through without the voice on the other end.

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Operator: "Is the baby's head out or just part of it?"
Jones: "Just part of it. Oh she's coming out now."
Operator: "Alright, support the baby's head and shoulders and I want you to hold the hips and legs together firmly."
Jones: "Wait a minute, I can't do this."
Operator: "Yes you can, you're doing fabulous. You can do this."

For 911 dispatcher Pam McDaniel, it was a moment she trained 10 years for.

"From what she was describing and having children myself I knew this was imminent," McDaniel said.

Jones: "She just pushed the baby's head and shoulders out."
Operator: "OK, hold the hips and the legs together."
(Baby cries)
Jones: "The baby's crying!"

And babyJ'Nyla wasn't the only one with tears.

"I wanted to cry. Yeah, it was a joy, it was," McDaniel said.

"I said 'Thank God for 911," Jones said. "They tried to give me the scissors. I said 'Oh no, you have to do this. I've done enough."

J'Nyla and her mom are both still in the hospital doing fine and should be going home Friday.

WSBTV