2 Atlanta-based companies named to Forbes’ ‘Best Customer Service 2024′ list

ATLANTA — A pair of Atlanta-based companies made Forbes Magazine’s inaugural “Best Customer Service 2024″ list.

The magazine worked with data analytics company Hundred X to conduct a year-long survey. They surveyed more than 200,000 people who live in the United States and the respondents gave millions of ratings on more than 3,000 companies, according to Forbes.

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Forbes then ranked the top 300 based on the following categories: people, speed, services and resolution.

Atlanta-based Chick-fil-A almost took home the top spot in the rankings. It finished No. 2 just behind The UPS Store, a branch of Sandy Springs-based UPS that is headquartered in California.

The other company to make the list? Forbes ranked Delta Air Lines at No. 39 as the second-best airline on the list behind Hawaiian Airlines at No. 25.

You can view the full list here.

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Forbes 'Best Customer Service 2024' list Forbes released its newest list for Best Customer Service 2024. The list features hundreds of companies. Here are the top 50.

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