ATLANTA — A bride-to-be says a bridal shop suddenly shut down with her dream dress inside, and she’s not the only one.
Nia James says she’s tried to contact Anya Bridal and its corporate office, but no one is responding.
Channel 2′s Tom Jones went by the shop on Southland Circle and it was closed. A sign on the door said it was closed for the day and apologized for the inconvenience.
It also said if people were returning tuxedos from the weekend, they would not be charged any fees and could keep them.
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Brides like James are nervous because their wedding gowns are still inside and they can’t reach anyone.
“It was everything. It was the dress I imagined myself walking down the aisle,” James recalled with a wide smile on her face. “I said yes to the dress. I was so happy.”
As if she wasn’t stressed enough with the upcoming wedding and work, she was startled by a post on social media.
“On Instagram, after a long day of work I saw that my bridal consultant said that the shop was closed down indefinitely and effective immediately,” she described.
James couldn’t believe it. She’s been trying to get her dress and her veil from the shop to no avail.
“I reached out to the bridal shop. Lines were disconnected. My emails have been bounced back,” she pointed out.
Jones called and emailed the company and so far he’s received no response.
A worker for the shop’s tuxedo division, Savvi Formalwear, says his bosses told him not to come to work the next day. He says he’s heard nothing since from the company.
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Christie Williams is the owner of Niq Williams Events and has wedding planners who work for her. She arrived at the shop to see if it was really shut down. She was on the phone with one of her wedding planners, making she her clients were okay.
“So she’s gonna be able to get her gown right?” she inquired.
She learned that the bride would, but Williams knows how stressed other brides are.
“It’s absolutely terrifying because you have brides with weddings coming up any day now,” she said.
James’ dream wedding is in January, but she says there’s not a lot of time to find the perfect dress like the one Anya Bridal won’t release to her.
“This dress was calling me from the rack, ‘Nia, pick it up,’” she said.
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Jones reached out to the company by phone and the line disconnected. He also sent an email and tried to reach management via social media, but hasn’t gotten a response.
James says she will dispute the charge for the dress with her bank to get her money back. People can also file a complaint with the State Attorney General’s office.
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