ATLANTA — Georgia Power is warning its customers to be weary of scams in the new year.
“Scams of various types often increase around the holidays and during the first of the year as post-holiday bills begin to arrive and as tax season approaches,” the company said.
To that end, Georgia Power says its customers should be vigilant about potential scams, especially ones that threaten you with your power being cut off without “immediate payment.”
Georgia Power said to also watch out for attempts to have customers update their billing information in order to steal personal information.
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Two types of scams the company also warned its customers about were:
- Tech Scam – Georgia Power Payment Through Unauthorized Apps: The company continues to hear of scammers requesting funds from customers via mobile and online means like Cash App, asking customers to pay an account that “looks like” Georgia Power, including illegal use of the company’s logo. Georgia Power does not accept payments via Cash App. Valid Georgia Power payment options include Venmo, Apple Pay, Amazon Pay, Google Pay, and PayPal – learn more here.
- Tech Scam – Fake Digital Ads: Georgia Power is receiving reports of digital ads on Google and other platforms that direct customers to non-company websites to pay their bills, which then request personal or financial information. Customers should always ensure that the webpage is the official Georgia Power website, with correct spelling: www.GeorgiaPower.com. Don’t be fooled by ads that lead to fake websites.
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As a reminder, Georgia Power said it will never call a customer to give credit card or pre-paid debit card numbers over the phone, and does not accept cryptocurrency for payment of its bills.
“Scammers often demand Bitcoin or other cryptocurrencies, or demand use of money transfer apps for immediate payments,” Georgia Power said. “The company also does not send employees into the field to collect payment in person or to pay anywhere other than an Authorized Payment Location (APL).”
Anyone who gets a suspicious call from someone claiming to be from Georgia Power is asked to hang up and immediately log in to their account on Georgia Power’s customer site to confirm their account status.
Additionally, the company encourages customers to call their customer service line at 888-660-5890 to verify, rather than answer potential fake 800 numbers.
To learn more about how you can defend yourself against scammers and avoid falling victim to common mistakes, visit www.GeorgiaPower.com/Scams.
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