New Atlanta 911 system works more like Uber

ATLANTA — The City of Atlanta is showing off its new, faster 911 system.

APD says the new system gives call-takers more accurate, complete information, which speeds up response times.

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The system went into effect in May and officials said it has already delivered faster, more efficient life-saving assistance to people who have called 911.

One of the new features is that callers can choose to give the 911 operator video access to their phone.

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The new location technology is similar to what apps like Uber use to find your location.

“I could see that there were injuries because I could see that the airbags had deployed and the guy was holding his shoulder so I was able to get the information over a little quicker,” 911 call taker Teneria Gilstrap said.

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