ATLANTA — A metro Atlanta woman who was charged more than $7,000 on a single Subway sandwich said the restaurant has agreed to pay her back.
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Vera Conner told Channel 2 Investigator Justin Gray that she discovered an astronomical charge of $7112.98 on her credit card bill after she ordered her regular #4 Italian sub from a College Park Subway last month.
She’s been trying to get the money refunded ever since.
“I know exactly what it normally costs. It’s $7.54,” she said. “I could have gone to Italy and got the sandwich.”
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Gray learned Wednesday that Conner’s bank has temporarily credited the money back to her and said it will make it permanent when it gets the money from Subway.
Apparently, the mistake happened when Conner was keying in her phone number for reward points, but the screen switched to the tipline.
Conner got nowhere with Subway or her credit card company for weeks until she called Channel 2 Action News.
“It’s a lot of money. And, you know, I just. I’m not that big of a tipper. I’m definitely not that big of a tipper,” Conner said.
Subway reached out to Gray and said they are processing the return and expect the money to stay in Conner’s account as long as Subway follows through with the refund they have pledged to.
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