WASHINGTON D.C. — A brand of training cycles has been recalled due to a faulty seat that could cause the riders to fall and injure themselves.
The recall covers the Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02.
They are being recalled because the adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
[DOWNLOAD: Free WSB-TV News app for alerts as news breaks]
The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system.
They have matte black steel frames, and “Matrix” is printed on the side of the unit.
The model and serial numbers are found on a label on the lower rear area of the cycle frame.
Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27.
The United States Consumer Products Safety Commission recommends that consumers immediately stop using the cycles and contact Johnson Health Tech North America Inc. at 866-218-3674 to schedule a service technician to install a free repair kit.
Their phone support is available weekdays from 9 a.m. to 6 p.m.
You can also email them at cxrecall@matrixfitness.com, visit https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on “Recalls” for more information. The firm is contacting all known purchasers directly.
The company has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when that happened. No injuries have been reported.
They’ve sold about 12,885 units in the United States, with the majority of those sold to commercial fitness facilities from January 2021 through October 2024.
TRENDING STORIES:
- Check-cashing business held up by armed robber, Gwinnett PD searching for suspect
- ‘I feel like I lost everything’: A shooting, a standoff, and 5 months of an insurance nightmare
- A medical plane carrying a child patient and 5 others crashes in Philadelphia, setting homes ablaze
[SIGN UP: WSB-TV Daily Headlines Newsletter]
©2025 Cox Media Group
