The CEO of Starbucks said he wanted to meet personally and "offer a face-to-face apology" to the two black men arrested at a Philadelphia store Thursday, The Philadelphia Inquirer reported Sunday.
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In a statement posted late Saturday, CEO Kevin Johnson called the actions at the Philadelphia Starbucks a "reprehensible outcome."
“The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks mission and values,” Johnson wrote in the statement.
A protest of the store at 18th and Spruce streets in Philadelphia was scheduled for noon Sunday. A "Shut Down Starbucks!" protest was scheduled at the venue Monday morning, the Inquirer reported.
The arrest of the two black men sparked outrage on social media and led to a police investigation after a video of the incident went viral.
A video posted Thursday by Melissa DePino on YouTube shows police talking to the men for several minutes. Officers then handcuffed the men and escorted them out of the store.
DePino said that "The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing."