T-Mobile said early Tuesday that voice and text messaging services have been restored to customers following reports of outages Monday evening.
Here are the latest updates:
Update 1:15 a.m. EDT June 16: Neville Ray, T-Mobile’s president of technology, provided an update shortly after 1 a.m. EDT Tuesday.
“Voice and text services are now restored,” he tweeted. “Thank you for your patience as we fixed the issues. We sincerely apologize for any and all inconveniences.”
Voice and text services are now restored. Thank you for your patience as we fixed the issues. We sincerely apologize for any and all inconveniences.
— Neville (@NevilleRay) June 16, 2020
Original report: T-Mobile customers are reporting problems making and receiving calls across the US Monday evening.
The president of technology at T-Mobile acknowledged the issue on Twitter shortly after problems began.
Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.
— Neville (@NevilleRay) June 15, 2020
Users in several states noticed the disruption around 3 p.m. Other customers reported outages on AT&T, and Verizon.
BREAKING: Major Cell Outages & Issues Reported across US.@downdetector reporting problems with AT&T , Verizon, Sprint, Cricket, FB and FB messenger
— Joyce Karam (@Joyce_Karam) June 15, 2020
Verizon and AT&T told CNN that outages on their network was likely due to the ongoing issues with T-Mobile’s network.
Both Verizon and AT&T tell me that the outages their customers may be experiencing right now likely have to do with T-Mobile’s outage, rather than any issue with Verizon or AT&T: https://t.co/1FTArmxfUY
— Brian Fung (@b_fung) June 15, 2020
Cox Media Group
