The popular online video conferencing service used for school and work during the pandemic is reportedly down for users all over the world.
According to Downdetector.com, partial outages on Zoom started Monday morning. A large number of users reported issues in the Eastern United States and it’s not clear if the problem is widespread.
The company acknowledged the issue in a statement:
If you're having trouble connecting to Zoom, we have identified the issue and are working on a fix. Please follow https://t.co/aqz5nSoQRw for updates. We're so sorry about the inconvenience.
— Zoom (@zoom_us) August 24, 2020
“We have identified the issue causing users to be unable to authenticate to the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars, and we are working on a fix for this issue.”
— Zoom - https://status.zoom.us/ Aug 24, 09:50 EDT
Grade schools, high schools and universities are relying on Zoom and competing technologies like Microsoft Teams to reduce the chance of infection during the pandemic.
Zoom Video Communications became a familiar tool to millions of new users after the spread of COVID-19 made face-to-face meetings risky. It now has about 300 million users.
It suffered some growing pains during the early months of the pandemic, such as " zoombombers " who crashed meetings, but successfully went public in April.
The Associated Press contributed to this story.
Cox Media Group
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